Privacy Policy

Effective Date: June 2026. This policy outlines our commitment to your health data privacy.

Information Collection

Med Center Pharmacy collects personal information necessary to provide prescription services and ensure patient safety. This includes your name, contact details, date of birth, insurance information, and medical history shared by you or your healthcare providers. We gather this data exclusively to fulfill our role as your community health hub.

Data Usage

The data we collect is used strictly for internal pharmacy operations, including prescription fulfillment, billing, and communication regarding your medications. We utilize this information to coordinate with your doctors and insurance providers to manage your health regimens effectively and efficiently.

Third-Party Sharing

We share your information only with trusted professional entities, such as healthcare providers and insurance companies, as required for your medical care and billing. We do not sell or lease your personal information to marketers or unrelated third parties.

Text Messaging Policy

Your SMS consent is strictly protected and never shared with external parties. We use your mobile number exclusively for critical alerts about your prescriptions and health services at Med Center Pharmacy, contingent on your opt-in.
Privacy Policy
Med Center Pharmacy (“we,” “us,” or “our”) prioritizes patient confidentiality and is fully committed to protecting your sensitive information.
Data Collection: We gather necessary details such as your full name, phone number, email address, birthday, pharmacy history, insurance records, and shipping instructions you provide.
Purpose of Processing: This data allows us to oversee pharmacy operations, respond to your requests, handle prescription renewals, and send vital alerts regarding order status or patient care.
SMS Messaging: Our team uses text messaging for service updates like prescription readiness, delivery tracking, and general assistance. Consent is provided verbally to a staff member. Your mobile data and SMS opt-in status are never sold or traded to third parties for advertising. Opting into SMS is not a condition for receiving care.
Disclosure & Safety: Information is shared with medical professionals, insurance carriers, or operational partners as needed for your treatment or legal compliance. We maintain professional security protocols to safeguard against unauthorized access or data leaks.

SMS Terms & Conditions

Effective Date: August 2026
SMS Enrollment: Authorization is given verbally to our pharmacy staff. By sharing your contact number and agreement, you permit us to send specific service-related texts. This approval is never distributed to outside parties for marketing.
Content Types: Messages may cover direct inquiries, medication schedules, shipping updates, and other essential patient-related communications.
Frequency of Contact: The volume of messages corresponds directly to your specific pharmacological requirements and staff interactions.
Carrier Charges: Standard messaging rates and data fees from your mobile provider may apply depending on your current cellular plan.
Revoking Consent: Reply STOP at any time to end SMS services. A single confirmation text will be sent to acknowledge your request to unsubscribe.
Support: Reply HELP for assistance or call Med Center Pharmacy at 818-785-4944 to speak with a pharmacist directly.
Contact:
Med Center Pharmacy
14624 Sherman Way, Suite 104, Van Nuys, CA 91405

Contact Our Privacy Officer

If you have any questions about this Privacy Policy or how we handle your personal information, please reach out to our pharmacy team directly using the details below.

14624 Sherman Way Suite 104, Van Nuys, CA 91405

818-785-4944

Fax: 818-785-3918